Shipping policy
Certainly! Here's a sample shipping policy that you can use or customize according to your specific needs:
Shipping Policy:
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Order Processing:
- Orders are typically processed within [1-2] business days (excluding weekends and holidays) upon receipt of payment.
- Please double-check your shipping address before confirming your order, as we are unable to make changes once the order has been processed.
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Shipping Methods:
- We offer standard shipping options with estimated delivery times provided by the carrier normally 5-6 business days. Please note that these are estimates, and actual delivery times may vary.
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Shipping Delays:
- While we strive to meet the estimated delivery times, we are not responsible for delays caused by factors beyond our control, such as natural disasters, or carrier delays.
- In the event of a significant delay, we will make every effort to communicate with you promptly and keep you informed.
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Lost or Stolen Packages:
- Once an order has been shipped and a tracking number provided, we are not responsible for any lost or stolen packages.
- If your tracking information shows that your package has been delivered but you have not received it, please contact the carrier directly to resolve the issue.
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Incomplete or Incorrect Address:
- We are not responsible for orders with incomplete or incorrect shipping addresses. Please ensure that your shipping address is accurate and complete before placing your order.
- If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges to resend the package.
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Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. It is the customer's responsibility to track their package and contact the carrier if there are any issues.
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Contact Information:
- If you have any questions or concerns regarding your order or our shipping policy, please contact us at [info@hair2youhtx.com or 832-736-8629].